If you are looking at home health companies for a loved one, it is important to ask questions to determine if the companies are qualified. There are several questions that you can ask a home health company in order to determine if it is the best provider for you or your loved one’s needs.
How Long Has The Home Health Company Been In Business?
It is important that you find home health companies that have been in business for many years. The companies you speak with should also have a positive track record. Many companies that have not been around very long usually have not been established as having a positive or negative track record.
What Is the Company’s Background?
Try to find out as much as you can about the history of the company. The best way to start your investigation is to find out who owns the company. You should also find out what role the owner plays in the types of services that are offered.
How Does the Company Monitor Care That Is Provided in a Client’s Home?
A reputable company will have quality assurance procedures in place by either making periodic visits to the client’s home or calling the client on a regular basis to get feedback.
If the company has not implemented either of these procedures, ask if the client or family can contact the company with any questions or concerns they may have.
Does The Company Complete Home Assessments Before Care Begins?
Ask potential home health agencies if there are opportunities available for the client, family members and the agency to meet prior to the client receiving services. Most legitimate agencies offer free assessments.
Are There References Or Reviews You Can Check And Verify?
A reputable company will be able to provide references and feedback. The feedback should come from nurses, social workers, doctors and clients per your request. You may even be able to find this information on the company’s website.
Let Evergreen Private Care Answer These Questions for You
These are just a few of the questions you should ask home health companies. When you ask these questions, you will find a company dedicated to providing excellent and professional services.
Evergreen Private Care works diligently to offer resources and services for clients of all ages who require home health care. Find out more about the agency and their home health aide professionals by contacting the agency or by visiting the agency’s website.
